Cookie Policy

COOKIE POLICY

Last updated February 11, 2023



This Cookie Policy explains how Aurora Moon Creations ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.auroramooncreations.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Aurora Moon Creations) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. 

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name: cart_currency
Purpose: Used in connection with shopping cart.
Provider: auroramooncreations.com
Service: Shopify View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: secure_customer_sig
Purpose: Used in connection with customer login.
Provider: auroramooncreations.com
Service: Shopify View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name: _y
Purpose: Shopify analytics.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days
Name: pic2.png
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: pixel_tracker
Expires in: session
Name: banner6.png
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: pixel_tracker
Expires in: session
Name: _shopify_s
Purpose: Shopify analytics.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: server_cookie
Expires in: 30 minutes
Name: _s
Purpose: Shopify analytics.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: _gat
Purpose: Used to monitor number of Google Analytics server requests when using Google Tag Manager
Provider: .auroramooncreations.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 minute
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .auroramooncreations.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 day
Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider: .auroramooncreations.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: _shopify_y
Purpose: Shopify analytics.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: _orig_referrer
Purpose: Track landing pages.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: _shopify_sa_t
Purpose: Shopify analytics relating to marketing & referrals.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: _landing_page
Purpose: Track landing pages.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: _fbp
Purpose: Facebook tracking pixel used to identify visitors for personalized advertising.
Provider: .auroramooncreations.com
Service: Facebook View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 2 months 29 days
Name: _shopify_sa_p
Purpose: Shopify analytics relating to marketing & referrals.
Provider: .auroramooncreations.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: localization
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days
Name: baMet_visitor
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: html_local_storage
Expires in: persistent
Name: shopify_pay_redirect
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 1 hour
Name: ba_msg_active
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: html_local_storage
Expires in: persistent
Name: baMet_baEvs
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 1 minute
Name: _pay_session
Purpose: __________
Provider: shop.app
Service: __________  
Country: Canada
Type: server_cookie
Expires in: session
Name: keep_alive
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: baMet_visit
Purpose: __________
Provider: auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: _g1657219695
Purpose: __________
Provider: .auroramooncreations.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: session

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at __________ or by post to:

Aurora Moon Creations
__________
__________
This cookie policy was created using Termly's Cookie Consent Manager.

FREQUENTLY ASKED QUESTIONS

POLICIES & INFORMATION

SHIPPING {US & INTERNATIONAL}

All ready-to-ship items will be shipped within 1-3 business days, unless otherwise noted.

Shipping time-frames on custom orders will vary depending on how many custom orders I have at that time. Current turnaround time for custom orders is three weeks. (please see the Customs section for more details)

For US orders

Insured shipping is a flat rate of $6.50.

For international orders

Shipping is calculated based on your country. To purchase insurance on your order, please contact me.

Aurora Moon Creations is not responsible for taxes, customs, or duty fees enforced by the destination country.

RETURNS

We accept returns and exchanges on unworn/unused items within 3 days of delivery. Please contact us within three days of delivery to begin the process. The buyer must pay for return shipping. We recommend shipping items back in a bubble mailer with tracking and insurance (we are not responsible for lost/damaged return packages!). In order to receive a refund or store credit, the item must be received in the condition it was sent out in. 

Shipping costs are non-refundable.

**As this is a very small business that helps support our family, all refunds will be issued in the form of store credit and are subject to a 15% restocking fee. Please try to be absolutely sure about your purchase before buying! <3

We do not offer returns or exchanges on custom items.

REPAIRS

All of our items are handmade with lots of love and care. In the rare case that your item is damaged or breaks, we offer complimentary repairs within 21 days of delivery.  Please contact us within those 21 days to begin the process.

If an item breaks after 21 days of delivery, repairs may be subject to a repair fee.

INSURANCE

Your shipping includes insurance. Please inspect your items immediately upon arrival. I package all of my items carefully and with love, but you never know what can happen during transit. Please hold onto ALL inner and outer packaging (mailer, bubble wrap, etc.) until you have confirmed that your items have arrived damage-free. In the case that an item has been damaged, you MUST have all of the inner and outer packaging in your possession to make a claim through the insurance provider. Aurora Moon Creations cannot be held responsible for damages that occurred during transit, but we will do everything we can to help you file an insurance claim in order to refund or replace the item.

HANDMADE DISCLAIMER

As all items are handmade by me, occasionally you may find minor imperfections (i.e. knot size in malas may vary slightly from knot to knot, etc.). These "flaws" give each piece character and make it unique! I truly pour my heart and soul into my work, and each creation contains a little piece of me. I personally LOVE handmade items (especially jewelry!) and would choose them over factory-made any day.

GEMSTONE INFORMATION

We use natural gemstones and crystals in our creations. These gifts from Mother Nature may vary in size, shape, color, and characteristic. This is what makes them unique :)  

MEDICAL DISCLAIMER

Please note that the healing properties listed on our website, Instagram, Facebook, TikTok, and any other places are not meant to be taken as medical advice. This information is not intended to diagnose, treat, prevent, or cure any illness, and we are not promising that you will feel the energetic properties we describe. That being said, I personally can feel the various energies/vibrations of crystals and gemstones, and use them in my every day life :) 

METAL SENSITIVITY

We use hypoallergenic metals (gold-filled, sterling silver, rose-gold filled) in most of our creations. Metal type is always noted in the description of the item. If you are sensitive/allergic to a certain type of metal or have any concerns about our jewelry, please reach out to us prior to purchase! We will be happy to provide you with more information.

Aurora Moon Creations is not responsible for any adverse or allergic reactions from wearing or handling our jewelry.